cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
6 1 0 0
Message 1 of 2
117
Flag Post

Solved!

Ram upgrade

HP Recommended
Pavilion 500-400na
Microsoft Windows 10 (64-bit)

I currently have two sticks; one 2 and one 4. I want to upgrade to c 16.  My question is : can I keep what's already installed and add another matching pair or do I need to remove and replace them with say two 8s?

Thhanks for your advice.

1 REPLY 1
Highlighted
Level 12
Level 12
6,274 6,259 597 1,336
Message 2 of 2
Flag Post
HP Recommended

Greetings,

Welcome back to the forum.

I am not a HP employee.

 

The best RAM upgrade approach is to install a compatible memory upgrade kit. So two new 8 GB sticks of compatible memory would provide dual channel speeds.

 

But you can also add compatible memory.

 

Make sure you verify the new memory is compatible. HP memory or Crucial memory is the best upgrade path.

 

Download and run CPU-Z (Link) portable, Zip version to check factory memory module specs before buying new memory.

 

Regards

Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation