• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP ENVY All-in-One - 24-n014 (Touch)
Microsoft Windows 10 (64-bit)

CAN SOMEONE EXPLAIN HOW TO ELIMINATE THESE ERRORS

 

61vintage_0-1651176945391.png

 

1 REPLY 1
HP Recommended

Bring up "add remove" programs and remove the following

 

trend antivirus

cyberlink cam software 

dtune synth (possibly part of cyberlink)

 

Suggest you use windows defender.

Microsoft media play can easily play DVDs but not Blu-ray. Did you install cyberlink to get their blueray player?

If not get rid of cyberlink.

 

If none of those show up in windows "add remove: then you need an uninstaller like the free REVO to find and get rid of them. 

Post back if you cannot find those app or remove them.

Otherwise HORRORS! a registry cleaner might work

I am a volunteer and I do not work for, nor represent, HP
If you think this reply was helpful, please mark it as so or as a solution.. Thank You!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.