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‎10-09-2022 08:28 AM

HP Recommended

Screenshot (11).pngScreenshot (12).pngScreenshot (13).png

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‎10-09-2022 08:29 AM - edited ‎10-09-2022 08:31 AM

HP Recommended

I have MSI afterburner, the first one is CPU

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‎10-09-2022 12:23 PM

HP Recommended

Hello @Pacsonic22 

 

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

 

(2) Uninstall OMEN Gaming Hub

(3) Restart Windows

(4) Test if the computer still crashes

(5) Please report your results

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‎10-10-2022 05:16 AM - edited ‎10-10-2022 05:17 AM

HP Recommended

I have had Omen uninstalled since I got the computer, and it still restarts but not as often as it usually does. It might just be hardware damage

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‎10-10-2022 07:37 AM

HP Recommended

Hello @Pacsonic22 

 

Have you already tried to reinstall the operating system (Microsoft or HP Cloud Recovery method) ?

 

Kind regards

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‎10-13-2022 05:46 AM

HP Recommended

I just did a day or 2 ago and while its less frequent the restarts still happen 

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‎10-13-2022 05:51 AM

HP Recommended
@Pacsonic22 wrote:

I just did a day or 2 ago and while its less frequent the restarts still happen 

Hello @Pacsonic22 

 

(1) Check <Windows events>

What Is the Windows Event Viewer, and How Can I Use It?

(2) Please report your results

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