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HP Recommended
HP pavilion 24-b014a
Microsoft Windows 10 (32-bit)

Looking at purhasing all in one he, does it come with a start up disk? I have had to reboot previous pc's after major crashes, how does it work?

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

> does it come with a start up disk?

 

Probably not.  Instead:

 

  1. there is a "hidden" partition on the original disk-drive that contains all the files necessary to reinstall Windows; when booting, you can select to boot from that partition, to "wipe" your 'C:' drive, and do a "fresh" install;
  2. there might be a program pre-installed on the computer that will copy the contents of that hidden partition to a few DVDs, or to a 16GB USB memory-stick;
  3. you should be able to order a set of "System Recovery" disks from HP;
  4. if you have a spare disk-drive, then, after installing Windows, use "disk-cloning" software to make an identical copy of the entire disk-drive;
  5. Windows 10 has a "reset my PC" option, to reload Windows 10, without affecting your files on 'C:'.

 

 

View solution in original post

4 REPLIES 4
HP Recommended

Hello, Can you explain what is the exact problem?

Friendly Regards,

yoloserver

HP Recommended

I haven't purchased it, no problem as yet, if I have to re boot, back to original settings do you need to have a back up disk, ? Also the stores advertised as 8 gig, HP site quotes 4 gig?

HP Recommended

Hello, Is it possible that this is the PC you wan't? http://support.hp.com/in-en/document/c05246350 If yes there is 8GB of ram in it, Do you mean by reboot back to original settings reinstall?

HP Recommended

> does it come with a start up disk?

 

Probably not.  Instead:

 

  1. there is a "hidden" partition on the original disk-drive that contains all the files necessary to reinstall Windows; when booting, you can select to boot from that partition, to "wipe" your 'C:' drive, and do a "fresh" install;
  2. there might be a program pre-installed on the computer that will copy the contents of that hidden partition to a few DVDs, or to a 16GB USB memory-stick;
  3. you should be able to order a set of "System Recovery" disks from HP;
  4. if you have a spare disk-drive, then, after installing Windows, use "disk-cloning" software to make an identical copy of the entire disk-drive;
  5. Windows 10 has a "reset my PC" option, to reload Windows 10, without affecting your files on 'C:'.

 

 

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