• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-25-2021 05:33 AM - edited ‎10-25-2021 05:35 AM

HP Recommended
Product: Z230
Operating System: Microsoft Windows 10 (64-bit)

This PC has been upgraded to Win 10 but still has a D partition (the HP Recovery Partition) - there is no HP Recovery Manager on the machine.  Anyone know how, if at all, I can roll the machine back to factory settings using the D partition.?

Category:
2 REPLIES 2

‎11-02-2021 05:07 PM - edited ‎11-02-2021 05:07 PM

HP Recommended

@DrMopp 

Most likely -- NOT -- because the Win10 upgrade is known to trash the HP Recovery files in the process.



I am a volunteer and I do not work for, nor represent, HP
1 person found this reply helpful
Was this reply helpful? Yes No

‎11-02-2021 05:54 PM

HP Recommended

Thanks - that's as I thought. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.