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‎11-28-2016 05:00 AM

HP Recommended
Product: HP Envy h8-1520t
Operating System: Microsoft Windows 10 (64-bit)

Hello Community, can someone help me with my recovery image that ran out of space. The system protection settings is turned off.  Error msg continues to pop up to free up space.  I don't have any space to free up. I cleared what little space to free up but no improvement.

 

How do I add add space to recovery image partition.  I have plenty of space on (C:) Whoever configured my PC before I purchased it brand new only allocated 18.5GB. OS was Windows 8 but received upgrade to Windows 10.

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‎11-28-2016 06:34 AM - edited ‎11-28-2016 06:35 AM

HP Recommended

What we have seen in other windows 10 upgrades is the Recovery partition no longer works.  And, BTW, it would not reinstall Windows 10 but Windows 8.  That space, if it is really still the Recovery Partition, should be marked with a padlock when you try to open the 😧 partition.  Is that what you are seeing?

Assuming Windows 8 is no longer need/wanted, then you can delete what is in there, but before you do that, maybe post a screenshot of the "This PC"  If you do not have that feature in Windows 10, look HERE for instuctions.


I'm not an HP employee.
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4 REPLIES 4

‎11-28-2016 06:34 AM - edited ‎11-28-2016 06:35 AM

HP Recommended

What we have seen in other windows 10 upgrades is the Recovery partition no longer works.  And, BTW, it would not reinstall Windows 10 but Windows 8.  That space, if it is really still the Recovery Partition, should be marked with a padlock when you try to open the 😧 partition.  Is that what you are seeing?

Assuming Windows 8 is no longer need/wanted, then you can delete what is in there, but before you do that, maybe post a screenshot of the "This PC"  If you do not have that feature in Windows 10, look HERE for instuctions.


I'm not an HP employee.
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‎11-28-2016 08:34 AM

HP Recommended

Testing.  Deleted all files in partion except system volume information and $recycle.bin.  Will see what happens.  Will respond hopefully sooner than later.  Probably will need to recreate a system recover on (D:) eventually.  

 

Thank You for rapid resonse.

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‎11-28-2016 08:50 AM - edited ‎11-28-2016 08:51 AM

HP Recommended

You will NOT be able to create a "system recovery on D:".

 

You have no way to create HP Recovery Information for Win10 on your PC.

 

The ONLY way to have that created is to do a complete system restore using HP Recovery Media (a set of disks), and as you had Upgraded to Win10, as already mentioned, that would be for Win8, not for Win10.



I am a volunteer and I do not work for, nor represent, HP
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‎12-01-2016 07:37 AM

HP Recommended
@WAWood wrote:

You will NOT be able to create a "system recovery on D:".

 

You have no way to create HP Recovery Information for Win10 on your PC.

 

The ONLY way to have that created is to do a complete system restore using HP Recovery Media (a set of disks), and as you had Upgraded to Win10, as already mentioned, that would be for Win8, not for Win10.

Really appreciate the info. Mayber I could create an image of the PC vs a recovery .  Thanks again

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