Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Recovery attempt failed

HP Recommended
HP Pavilion Gaming Laptop 15-dk0050TX
Microsoft Windows 10 (64-bit)




Few days back i had issue with windows 10 installed on my laptop my capslock led indicator didn’t litup so I contacted hp online support they asked me to do a sysytem recovery. They asked me to install something on 32gb pendrive and they asked me to follow the steps i did what they asked and now i am stucked with this error. It says ‘The recovery attempt has failed. Select one of the following buttons’. I tried making usb recovery more than 3 times and tried recovery but it failed every time. 
Can anyone please help me out 🙏🏻

Level 21
Level 21
132,495 122,672 20,180 30,958
Message 2 of 2
Flag Post
HP Recommended



The only suggestion I can offer, would be to try clean installing W10.


Make a bootable W10 USB installation flash drive using the Microsoft media creation tool at the link below.


After W10 has completed installing, you can install the drivers and available software from your notebook's support page.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation