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HP Recommended
HP Pavilion All-in-One - 24-b016
Microsoft Windows 10 (64-bit)

Hello looking for help on recovering my desktop it fails after trying to do a recovery and now stuck on the screen only gives option to save log detail or retry. Retry doesn’t work comes right back and says same thing. Attached detail log

 

indows.svstem32.cmd.exe

cannot find the drive specified.

CTOERROR.fIg - Notepad

File Edit Format View

Help

(13:55:59.39]

[13:55:59.41][BBV2_EUE. cmd ]

[13:55:59.44][BBV2 EUE.cmd

[13:55:59.45][BBV2_EUE.cmd]

[13:55:59.48][BBV2_EUE. cmd]

[13:55:59.50] [BBV2

EUE cmd

113:55:59.

521

[BBV2

EUE. cmd

[13:55:59.55

RRYD

EUE. cmd

[13:55:59.

BBvz tut.cmd

113:55:59.59 BBV2 tUt. cmd

113:55:59.61

BBV2/EUE。CmG

tut. cmd

66BBV2 EUt.cmd

513:55:59.671BBV2 EUE.cmd

13:55:59.67 BBV2 tUt. cmd

13:55:59.69 BBV2 EUE.cmd

113:55:59.69 BBV2 EUE.cmd |

14:01:38.83 Chktrror.cma)

114:01:38.85 ChkError.cmd

14:01:38.88 ChkError.cmd

114:01:38.90 ChkError.cmd

[C: \system. sav\Logs\BB\P00QU4B2.LOG] is found.

[C: \system.sav\Logs\BB\P00QW2B2.LOG] is found.

[C: \system. sav\Logs\BB\P00QWSB2.LOG]

is found.

[C: \system.sav\Logs\BB\P00QY7B2.LOG] is found.

[C: \system.sav\Logs\BB\P00QYAB2. LOG] is found.

[C: \system.sav\Logs\BB\P00QYEB2.LOG] is found.

[C: \system. sav\Logs\BB\P00QYFB2.LOG] is found.

C: \system.sav\Logs\BB\P00QZUB2.LOG] is found.

[C: \system.sav\Logs\BB\P00R7GB2.LOG] is found.

[C: \system.sav\Logs\BB\Wallpaper0k.log] is found.

[C: \system. sav\Logs\BB\WinPE_DRV.LOG] is found.

A11. log in c: system.sav\Logs BB folder has been scanned.

Create :system.sav P2PP BBV2.eue BBV2.eue.don

RRV? Fut cmdhas

completed.

[FAILURE_FLAG]

[PASS2_BBVC1ean][PIN_ERROR_MSG][ChkError.cmd] Found C: \SYSTEM.SAV\FAILURE.FLG

RDsn3+E5ATED

C: swsetup APP Security McAfee McAfeeMLS 00G0B2\15.3.3074\ FAILURE. FLG

9300G0-02N

McAfeeMLS

14:01:38.93 Chkerror. cma

14:01:38.96 Chkerror.cma)

[14:01:38.97 ChkError

cmd

14:01:52.0nKerror.Cma

114:01:39.04 ChkError

14:02:37.03ChKError,CmG

14:01:39.10 Chkerror.cia

114:02:39.13 CKErrof Cio

TC:\SYSTEM.SAV \ExitProc ErrorChk\ChkError.cmd]

[PASS2 BBVClean|[PIN ERROR MSG[ChkError.cmd found [3| SW issuels]...

[PASS2 BBVClean][PIN ERROR MSG][ChkError.cmd] Refer the following file[s] if exists to see detail.

[PASS2 BBVClean][PIN_ERROR MSG]ChkError.cmd] C:\ClOERROR.flg, c: System.sav\*FAILURE.flg, or C:\system.sav\Logs \AllFailure.log

111-01520101ChkEnnon Cmdi

(14:01:39.221[ChkError.cmd)

14:01:39.26 Chkerror. cma

114:01:39.21Chkcrror', Cindj

114:01:39.29 ChkError. cmd

14:01:39.33 | ChkError.cmd

114:01:39,51 LenkError, Cho

14:01:39.38 ChkError.cmd

114:01:39.411|ChkError.cmd

This is for customer image...

Trigger CTO panic...

This is Recovery Image 

 

C\windows\system32\cmd.exe

system

cannot find the drive specified.

The The The The The The

CTOERROR.flg - Notepad

5) sy

sy

14:01:39.291[ChkError.cmd]

[14:01:39.321|ChkError.cmd]

[14:01:39.33][ChkError. cmd]

[14:01:39.37][ChkError.cmd]

[14:01:39.38][ChkError.cmd]

[14:01:39.41][ChkError.cmd]

[14:01:39.43][ChkError.cmd]

Trigger CTO panic..

This is Recovery image.

[ChkError.cmd] has completed.

14:02:29.71]

There might be unexpected reboot during [Windows setup].

|14:02:29.71] The process will cause CTO panic

14:02:29.72] because the image might not be normal now.

[14:02:29.72]

[14:05:04.22]

[14:05:04.22]

There might be unexpected reboot during [Windows setup]

[14:05:04.22] The process will cause CTO panic

[14:05:04.22] because the image might not be normal now..

[14:05:04.221

[14:06:36.48]

[14:06:36.48]

There might be unexpected reboot during [Windows setup]

[14:06:36.481

The process will cause CTO panic

[14:06:36.48]

because the image might not be normal now.

[14:06:36.481

[14:07:57.98]

[14:07:57.991

There might be unexpected reboot during [Windows setup].

[14:07:57.99]

The process will cause CTO panic

[14:07:57.99]

because the image might not be normal now..

[14:07:57.99]

[14:10:29.24]

[14:10:29.24]

There might be unexpected reboot during [Windows

setup]-

[14:10:29.24]

The process will cause CTO panic

[14:10:29.241

because

image might not be normal now.

[14:10:29.24]

[14:11:39.743

[14:11:39.74]

There might be unexpected

reboot during [Windows

[14:11:39.74)

The process

will cause CTO panic

[14:11:39.741

because the image

might not be normal now.

[14:11:39.74)

[11:13:46.19]

[11:13:46.191

There might be unexpected reboot during [Windows setup].

[11:13:46.19]

The process will cause CTO panic

[11:13:46.19]

because the image might not be normal now.

[11:13:46.19]

1 REPLY 1
HP Recommended

Hi:

 

I see a problem with the McAfee trial software in the log file you posted.

 

C: swsetup APP Security McAfee McAfeeMLS 00G0B2\15.3.3074\ FAILURE. FLG

 

Go into the BIOS and set the date to the PC's 'Born on' date.

 

Sometimes the trial software causes issues with the recovery because the 30-day trial period has long expired.

 

If that doesn't work, you will have to clean install W10.

 

W10 will install and activate with the W10 product key encrypted in your notebook's BIOS.

 

Download Windows 10 (microsoft.com)

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