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- Recovery failed

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07-17-2024 12:27 PM
Hello looking for help on recovering my desktop it fails after trying to do a recovery and now stuck on the screen only gives option to save log detail or retry. Retry doesn’t work comes right back and says same thing. Attached detail log
indows.svstem32.cmd.exe
cannot find the drive specified.
CTOERROR.fIg - Notepad
File Edit Format View
Help
(13:55:59.39]
[13:55:59.41][BBV2_EUE. cmd ]
[13:55:59.44][BBV2 EUE.cmd
[13:55:59.45][BBV2_EUE.cmd]
[13:55:59.48][BBV2_EUE. cmd]
[13:55:59.50] [BBV2
EUE cmd
113:55:59.
521
[BBV2
EUE. cmd
[13:55:59.55
RRYD
EUE. cmd
[13:55:59.
BBvz tut.cmd
113:55:59.59 BBV2 tUt. cmd
113:55:59.61
BBV2/EUE。CmG
tut. cmd
66BBV2 EUt.cmd
513:55:59.671BBV2 EUE.cmd
13:55:59.67 BBV2 tUt. cmd
13:55:59.69 BBV2 EUE.cmd
113:55:59.69 BBV2 EUE.cmd |
14:01:38.83 Chktrror.cma)
114:01:38.85 ChkError.cmd
14:01:38.88 ChkError.cmd
114:01:38.90 ChkError.cmd
[C: \system. sav\Logs\BB\P00QU4B2.LOG] is found.
[C: \system.sav\Logs\BB\P00QW2B2.LOG] is found.
[C: \system. sav\Logs\BB\P00QWSB2.LOG]
is found.
[C: \system.sav\Logs\BB\P00QY7B2.LOG] is found.
[C: \system.sav\Logs\BB\P00QYAB2. LOG] is found.
[C: \system.sav\Logs\BB\P00QYEB2.LOG] is found.
[C: \system. sav\Logs\BB\P00QYFB2.LOG] is found.
C: \system.sav\Logs\BB\P00QZUB2.LOG] is found.
[C: \system.sav\Logs\BB\P00R7GB2.LOG] is found.
[C: \system.sav\Logs\BB\Wallpaper0k.log] is found.
[C: \system. sav\Logs\BB\WinPE_DRV.LOG] is found.
A11. log in c: system.sav\Logs BB folder has been scanned.
Create :system.sav P2PP BBV2.eue BBV2.eue.don
RRV? Fut cmdhas
completed.
[FAILURE_FLAG]
[PASS2_BBVC1ean][PIN_ERROR_MSG][ChkError.cmd] Found C: \SYSTEM.SAV\FAILURE.FLG
RDsn3+E5ATED
C: swsetup APP Security McAfee McAfeeMLS 00G0B2\15.3.3074\ FAILURE. FLG
9300G0-02N
McAfeeMLS
14:01:38.93 Chkerror. cma
14:01:38.96 Chkerror.cma)
[14:01:38.97 ChkError
cmd
14:01:52.0nKerror.Cma
114:01:39.04 ChkError
14:02:37.03ChKError,CmG
14:01:39.10 Chkerror.cia
114:02:39.13 CKErrof Cio
TC:\SYSTEM.SAV \ExitProc ErrorChk\ChkError.cmd]
[PASS2 BBVClean|[PIN ERROR MSG[ChkError.cmd found [3| SW issuels]...
[PASS2 BBVClean][PIN ERROR MSG][ChkError.cmd] Refer the following file[s] if exists to see detail.
[PASS2 BBVClean][PIN_ERROR MSG]ChkError.cmd] C:\ClOERROR.flg, c: System.sav\*FAILURE.flg, or C:\system.sav\Logs \AllFailure.log
111-01520101ChkEnnon Cmdi
(14:01:39.221[ChkError.cmd)
14:01:39.26 Chkerror. cma
114:01:39.21Chkcrror', Cindj
114:01:39.29 ChkError. cmd
14:01:39.33 | ChkError.cmd
114:01:39,51 LenkError, Cho
14:01:39.38 ChkError.cmd
114:01:39.411|ChkError.cmd
This is for customer image...
Trigger CTO panic...
This is Recovery Image
C\windows\system32\cmd.exe
system
cannot find the drive specified.
The The The The The The
CTOERROR.flg - Notepad
5) sy
sy
14:01:39.291[ChkError.cmd]
[14:01:39.321|ChkError.cmd]
[14:01:39.33][ChkError. cmd]
[14:01:39.37][ChkError.cmd]
[14:01:39.38][ChkError.cmd]
[14:01:39.41][ChkError.cmd]
[14:01:39.43][ChkError.cmd]
Trigger CTO panic..
This is Recovery image.
[ChkError.cmd] has completed.
14:02:29.71]
There might be unexpected reboot during [Windows setup].
|14:02:29.71] The process will cause CTO panic
14:02:29.72] because the image might not be normal now.
[14:02:29.72]
[14:05:04.22]
[14:05:04.22]
There might be unexpected reboot during [Windows setup]
[14:05:04.22] The process will cause CTO panic
[14:05:04.22] because the image might not be normal now..
[14:05:04.221
[14:06:36.48]
[14:06:36.48]
There might be unexpected reboot during [Windows setup]
[14:06:36.481
The process will cause CTO panic
[14:06:36.48]
because the image might not be normal now.
[14:06:36.481
[14:07:57.98]
[14:07:57.991
There might be unexpected reboot during [Windows setup].
[14:07:57.99]
The process will cause CTO panic
[14:07:57.99]
because the image might not be normal now..
[14:07:57.99]
[14:10:29.24]
[14:10:29.24]
There might be unexpected reboot during [Windows
setup]-
[14:10:29.24]
The process will cause CTO panic
[14:10:29.241
because
image might not be normal now.
[14:10:29.24]
[14:11:39.743
[14:11:39.74]
There might be unexpected
reboot during [Windows
[14:11:39.74)
The process
will cause CTO panic
[14:11:39.741
because the image
might not be normal now.
[14:11:39.74)
[11:13:46.19]
[11:13:46.191
There might be unexpected reboot during [Windows setup].
[11:13:46.19]
The process will cause CTO panic
[11:13:46.19]
because the image might not be normal now.
[11:13:46.19]
07-17-2024 03:19 PM
Hi:
I see a problem with the McAfee trial software in the log file you posted.
C: swsetup APP Security McAfee McAfeeMLS 00G0B2\15.3.3074\ FAILURE. FLG
Go into the BIOS and set the date to the PC's 'Born on' date.
Sometimes the trial software causes issues with the recovery because the 30-day trial period has long expired.
If that doesn't work, you will have to clean install W10.
W10 will install and activate with the W10 product key encrypted in your notebook's BIOS.