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‎04-20-2022 09:42 AM

HP Recommended
Product: HP Pavilion p6-2301sx Desktop PC

Back in 2013 I got the HP Pavilion p6-2301sx and created the recovery disc set (3 discs),

in 2016 the motherboard shorted and i replaced it with an gigabyte h61m-s2pt, 

In 2019 the hard drive got infected with a ransomware and i formatted the deleted all the partitions

now i want to restore it and the dvd-drive is damaged

4 REPLIES 4

‎04-20-2022 10:28 AM - edited ‎04-20-2022 10:30 AM

HP Recommended

The 3 disk set has original windows OS from HP and includes a lot of "free' programs that are probably outdated.

 

Did that set include any software or documents you need?

 

I assume you had win10 on the gigabyte***.  If so it is fully licensed and you can download and install from here

https://answers.microsoft.com/en-us/windows/forum/all/how-to-download-official-windows-10-iso-files/...

Since your DVD is damaged you will need to use the USB method.

Be sure to select the correct version: Home or Pro, that you had before.

Post back here if a problem

 

 

*** if you bought win7 or win8 and you have a copy of the serial number (key) then enter that key in when installing windows 10.

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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‎05-02-2022 08:30 AM

HP Recommended

Thanks for offering this solution.

What is the USB solution? 

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‎05-02-2022 08:35 AM

HP Recommended

And the DVD-Writer is damaged

Not the recovery set

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‎05-02-2022 09:15 AM

HP Recommended

And yes before the hp motherboard shorted.

I updated to windows 10

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