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Message 1 of 4
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Reinstall Windows 10

HP Recommended
Hp slimline 260-a115
Microsoft Windows 10 (64-bit)

My computer did  start but not working.

Being to a computer shop to fix it.

Conclusion hardware is ok but have to reinstall Windows 10.

Hoe to do. Windows came with the machine.

So there is not a productcode fore Windows 10

There is no recovery possible. I have to start with a dvd or USB stick.

Please help


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Message 2 of 4
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HP Recommended


I am not sure of the model of your PC, this is as close as I can get...  NL or ND

Using the HP Cloud Recovery Tool (Windows 10 and 7)

HP PCs - Using the HP Cloud Recovery Tool (Windows 10 and 7)

Learn more




It's either Italy or Holland, however this should still work...


onto a USB stick, if the above links are wrong.


If in doubt please ask..

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Message 3 of 4
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HP Recommended

Hello LBB, you response helped me to fix my [ben-120] desktop [vs KrazyToad].  here were the symptoms:

HP ENVY Desktop Intel Core i7 16GB Memory Model: 750-624 SKU: 6254768.  HDD has crashed, will not boot from any source, error code 3FO.

  i used your link to MS, then went to 'MS Media Creation Tool' but had a couple of issues, even then.

 - image [iso] burned to dvd, would not reboot system.
 - boot ini written to hdd, would not reboot system. [error - 0x800701B1 - 0xA001B]
 - boot ini written to usb jump drive, rebooted system.

although i lost some files [i've NEVER been able to get everything back, no matter how good my backups are] at least it's working again.  thanks!


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Message 4 of 4
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HP Recommended


I use a LIVE LINUX to access Windows when I have a problem, under no circumstances do you want the Fast Start Up option recommended by Microsoft.  This puts the HDD into "suspend" mode and sets a dirty bit.



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