Request for Expert Assistance with HP Desktop PC

[Linglang]

Dear HP Support Team,

I hope this message finds you well. I am reaching out to request expert assistance with my HP desktop PC. I have encountered [ difficulty enabling XMP and can't find that setting to enable XMP].

As I value the quality of HP products and services, I am confident that your expertise will help me resolve this matter effectively. I would appreciate it if you could provide guidance on how to [describe your desired outcome or resolution, e.g., enable XMP on my HP desktop PC].

Below are the details of my HP desktop PC:

• Model: [System Model HP Pavilion Gaming Desktop TG01-2xxx]
• Product Number: [4A6N9EA]
• Serial Number: [personal info removed]

I am available for assistance during the following times:

• [2 days or more if possible]

Please let me know the best way to proceed. I am open to [Live chat if possible].

Thank you for your attention to this matter. I look forward to your prompt response and resolution.

Warm regards, my real name Mathias Fredin. my contact is: [personal info removed]

[Bill_To]

Hi @Linglang 

Welcome to the HP Forum.

You should remove the PC serial number and remove your personal information from this post.

HP Support does not interact with users in this Forum. Most Forum members are users such as yourself.

Your PC's BIOS does not support XMP/DOCP memory overclocking.

HP installs specific memory modules in your PC that will run at faster transfer speeds. But retail memory modules may not run at higher speeds.

Opinions or troubleshooting suggestions in this response are provided independently. I am not employed by: HP, Inc. or the HP Forum.

Regards