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‎07-29-2020 08:05 AM - last edited on ‎07-29-2020 12:53 PM by Moderator

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

 Hello My name is Jacob [Personal Information Removed] I can not reset my computer desktop 260 a020 slim 

I try different way it's not work  pleas help me Thank you

2 REPLIES 2

‎07-31-2020 01:42 PM

HP Recommended

Hi I’m Barry and when I turned my computer off the other day and when I tried to turn it back on it goes to this Recovery Manager and I can’t get  the computer to come on.

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‎08-01-2020 08:51 AM

HP Recommended

@Barry241

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?
  • Have you tried any troubleshooting steps?
  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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