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- Re: Restart from operating system fails to completely restar...

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07-06-2023
11:38 PM
- last edited on
07-19-2023
07:11 AM
by
JessikaV
When I click on Restart from the Start menu, the computer begins the Restart sequence and the screen goes black. But the power white light stays on. The boot process does not cycle through to the sign-on screen. Eventually (after about 2-3 minutes), the HP logo and Wolf Security logos are displayed, but the sign-on screen will not appear. I then push the power button to turn the computer off, wait a few minutes, push the button again to turn it on, and Windows 11 boots normally.
Any ideas on why the Restart process seems to stop before the computer shuts off (thus requiring me to push the power button to complete the shutdown)? Many thanks.
07-07-2023 07:54 AM - edited 07-07-2023 07:57 AM
I suspect your hibernate file is corrupted
In Windows 8 and up, when you shutdown the computer with Fast Startup enabled, windows is not actually shutdown. Instead, all programs are closed, and then the system is placed in hibernation.
Pressing the power button generally turns off the power causing a cold start that bypasses the fast start.
Skip down to item 5 in the advice below then do step 2 the "sfc"
https://windowsreport.com/corrupt-hibernation-file-windows-10/
If that does not work then try the earlier steps
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07-07-2023 07:58 AM
What you have described is a bit obscure, as it is not a random restart issue, and is instead one that would seem to be self inflicted and contemplative.
What exactly are you trying to do? It is not really clear to me.
This is a question that may be best served in the Microsoft Windows 11 community forum since it is an OS question about an OS that is constantly being changed.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"