Restarting the HP Recovery Image Data

[barriorecords]

My computer recently crashed and my recovery images were of no use to me. I could not access them nor could the system. Now that I spend days and still weeks putting the computer back to where it needs to be. I would like to know how to restart the contents in the current HP recovery images so that it reflects my current setup and it can actually be of help if the need were to arise again. FYI, I've looked and looked and that's why I'm here now.
Also, for some odd reason I have two HP Recovery image drives and I don't know why.

[Nal_NR]

Hi @barriorecords,

Welcome to the HP Support Community. 

I'd like to help!

Have you tried the cloud recovery option? Click here and see if that helps. 

Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[barriorecords]

I did but it didn't work. It didn't recognize my product number. Said it was invalid. So, right now I have to separate recovery images, each about 25GBs, which by the way did help me at all when trying to recover my computer. I had to restore to factory settings and start all over again. That is why I want to have them reset and start again with the current setup.

Any ideas?

[Nal_NR]

Hi @barriorecords,

This might require one on one interaction to fix the issue

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!