SM Bus Controller Driver

[quincysw]

Where can I find a SM Bus Controller driver?  My computer is not recognising my usb memory sticks and I am told that the problem is that under device manager the SM Bus Controller is showing that it does not have a driver and this is the answer.

Any help would be much appreciated

regards

Brian

[Paul_Tikkanen]

Hi, Brian:

You need this driver for the smbus controller.  The 2nd file down on the left side of the page is the auto install file.

https://downloadcenter.intel.com/download/20775/Intel-Chipset-Device-Software-INF-Update-Utility-?pr...

Did you also install the USB3 driver?  If not, download, unzip and run the setup application from the driver at the link below.

https://downloadcenter.intel.com/download/22824/Intel-USB-3-0-eXtensible-Host-Controller-Driver-for-...

[quincysw]

Hello Paul

Thanks for that teh SM Bus Controller is now ok. I have downloaded and installed The USB driver but I am still unable to access files on the usb memory stick

regards

Brian

[Paul_Tikkanen]

You're very welcome, Brian.

Unfortunately, if the drivers have been successfully installed,  I wouldn't know why you can't read the files from the flash drive.

The only other suggestion I can offer would be to test another usb device in one of the usb ports and see if it works.

[quincysw]

Hi Paul

I have three usb memory sticks and all of them are behaving in the same way.

If I select My Computer - it shows as Removable Disk(J:) - R.click- open - says " This folder is empty" but there are files on it.

I Have tried all three on my wife's computer and they all show up immediately and I am able to access the files.

Hoping you may be able to help

regards

Brian

[quincysw]

Hi Paul

I have now reinstalled windows to try and resolve this issue. I reviously had wundows 7 64bit but now have windows 7 32bit.

I was wondering if the link you gave for the SM bus controller was still applicable as it will not install

regards

Brian

[Paul_Tikkanen]

Hi:

The driver from Intel is good for both 32 and 64 bit operating systems according to the file description, so unfortunately, I don't know why it doesn't work on W7 32 bit.

[quincysw]

Hello Paul

Thanks for all your help and the driver is working fine but I am still unable to access my usb memoery stick

regards

Brian

[Paul_Tikkanen]

You're very welcome, Brian.

Since the PC is new, and presumably under warranty, I recommend you contact HP technical support for further assistance with that problem.

By all respects, the flash drives should be working just fine.

It's not a driver problem if there are no devices with ! marks next to them in the device manager.

If the USB KB and mouse are working, it isn't a problem with the USB ports/drivers.