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- Re: SMART HARD DISK ERROR imminent failure

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09-25-2017
05:24 PM
- last edited on
09-25-2017
05:30 PM
by
danny-r
I had the same error. I replaced my hard disk and cloned the original. However the message persists. the original disk is disconnected. The computer works well. Diagnostics on the new disk are fine. Everytime I boot, it throws me into the "press F2 for Diagnostics." How do IO get rid of this?
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Accepted Solutions
09-29-2017 09:42 AM
09-25-2017 06:23 PM
What model of HP computer do you have?
Some computers have more than one disk-drive.
Did you replace the "good" one, and the "bad" one still is connected?
Some computers have a memory-chip, holding 32MB or 64MB of data, as a "cache", to speed-up the running of Windows.
If your computer has that chip, remove it, and see if the error-message vanishes.
Did the error-message identify a specific device?
09-28-2017 01:18 PM
09-28-2017 03:01 PM
> I'm not sure where to check for the chip you mentioned.
See: https://www.gigabyte.com/microsite/348/images/how-to-guide_05 jpg
--- put a "dot" between the '05' and the 'jpg'
to see the screwdriver tightening a screw that holds-down the 'mSATA' chip.
> Now every time we restart the computer we get a message to hit F2 to reenter diagnostics
Experiment:
Disconnect the AC power from the computer.
Disconnect the data & power cables from the disk-drive.
Completely optionally, because it is totally unnecessary, physically remove the disk-drive, so that the motherboard cannot detect it. 
Reconnect the AC power.
Do not reconnect the disk-drive.
Turn the computer on.
If you still get the error-message, it is *NOT* caused by the now-inaccessible disk-drive.
Disconnect the AC power from the computer.
Locate and remove that 'mSATA' memory-card.
Reconnect the AC power.
Turn the computer on.
If you still get the error-message, it is *NOT* caused by the 'mSATA' memory-card.
Tell us the results.