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HP Recommended
HP Envy
Microsoft Windows 10 (64-bit)

I defragged my hard drives game folders a few days ago and then suddenly I get this message when I restart my computer now. Never had a message like this before, nor an issue with the hard drive. Have just hit 'enter' and continued on just fine without any issue. But is there something that needs to be done?

The site listed is no longer available and redirects to a notebook related portion of the website. 

 

I have an HP Envy Destop with specs:

 

HP ENVY Phoenix 810-430qe Desktop PC Product number: K6V72AV#ABA Serial number: 2MD5190KRX  

HP USB keyboard and optical mouse with volume control
No Secondary HDD
Blu-ray player and SuperMulti DVD burner
Microsoft Office Trial
•32GB DDR3-2400MHz [1 DIMM ]
2TB 7200 RPM SATA Hard Drive
16GB mSATA SSD Cache
15-in-1 Multi-slot Media Card Reader, 6 USB Ports (Front/Top), Audio [Front 4USB2.0, Top 2USB3.0]
No TV Tuner Card
Integrated Sound, Envy Audio; Beats Audio
No Additional Security Software
HP WLAN 802.11 ac 2x2 DB MCard BT WIDI
Windows 8.1 64
4th Generation Intel(R) Core(TM) i7-4790K processor quad-core [4.0GHz, 8MB Shared Cache]
4GB Nvidia GeForce GTX 980 [DVI-I, HDMI, DP, DP. DP]
Home and Home Office Insert

 

Drive Info: 

 

Drive C:
Description Local Fixed Disk
Compressed No
File System NTFS
Size 1.80 TB (1,977,881,718,784 bytes)
Free Space 306.83 GB (329,460,068,352 bytes)
Volume Name Windows
Volume Serial Number F4F1F961

Drive 😧
Description Local Fixed Disk
Compressed No
File System NTFS
Size 19.05 GB (20,459,810,816 bytes)
Free Space 2.41 GB (2,585,145,344 bytes)
Volume Name Recovery Image
Volume Serial Number 6A019F5C


The (D) Drive is the recovery drive.  I've always assumed the (C) drive had dual internal mechanism of some kind.

---—-—-—-—-—-—--—-—-—-—-—-—-—-—-—-—-—-—-

 

SMART Hard Disk Error

 

The SMART hard disk check has detected an imminent failure. To ensure no data loss, please backup the content immediately and run the Hard Disk Test in System Diagnostics.

 

Hard Disk 6 (30C)

 

F2 - System Diangostics 

 

ENTER - Continue Startup

 

For more information, please visit: 

http://www.hp.com/go/techcenter/startup

 

 

---—-—-—-—-—-—--—-—-—-—-—-—-—-—-—-—-—-—-

 

The following screen states:

 

1720-SMART Hard Drive detects imminent failure. 

Failingh Drive: SATA5

Failing Attribute: # 00.

 

 

F1: Boot

6 REPLIES 6
HP Recommended

The SMART warning indicates that both of those disks are at risk of failing immediately.  Since the model number is incomplete, it is hard to offer any help except make an image of both hard drives on independent media NOW, before it fails.  Quit using the computer.

Expect to replace both hard drives.  Typically in a situation such as this, two hard drives failing at the same time is odd unless there has been a power surge on the system.


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HP Recommended

>> I have an HP Envy Desktop with a hybrid drive. 

 

> The SMART warning indicates that both of those disks ...

 

The author of the question has a "hybrid" drive, which seems to be detected as being TWO "logical" drives.

 

So, there is only ONE "physical" hard-drive that is failing, and thus needs to be replaced.

 

I would IGNORE the on-screen advice to run the disk-drive diagnostics -- instead, preserve any "life" left in the disk-drive for a "last-chance" copying (or "cloning" or "backup") before it completely fails.

 

 

HP Recommended

I updated the post with all the info I could find. Assuming the (C) drive is going to die soon. Can I just replace the drive and use the recovery image to build on the new drive? 

 

I have backed up all my important files to my external drive or cloud drive. Most of the space is just game data.

I was going to buy a pure SSD as a replacement. Possibly two in RAID config if the price is right.

 

Thanks

HP Recommended

The SUPPORT PAGE for that model does not indicate the hard drive to be a hybrid drive but it does state that the first hard drive could be a SSD.  From the data posted, however, I beleive the drive to be a 2Tb drive with the D drive being the Recovery partition and C and D being on the same drive.

Can I just replace the drive and use the recovery image to build on the new drive? - possibly but if you would clone the two partitions to the new drive it would be all done for you without having to rebuild.


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HP Recommended

I think the 16GB mSATA SSD Cache is built into the (C) drive. I recall when selecting the option for my order, stating some such feature.

 

I guess I'll look for an SSD for this guy and try to clone the recovery. Do you know if my PC allows for RAID configs with multiple SSD drives?

HP Recommended

In the configurations for options that model did include RAID, however that was for conventional hard drives.  Assuming the SSD's you purchase will plug into the motherboard the same as a regular hard drive, then it should work.

 

Keep in mind that by cloning only the Recovery Partition you will be back to factory settings and applications.


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