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‎02-15-2013 01:02 PM

HP Recommended

If the software is loaded (usually automatically) you can scan but most people make the mistake of trying to use the "Scan" button on the printer.  If you do that you will get the error message "You need to install or run HP software for feature..".  Instead, go to printers under the control panel, find the HP 5510 printer icon, double-click it, then you should see an option to "Scan a document or picture". 

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‎02-28-2013 05:18 PM

HP Recommended

Have a new computer and I do not have the original CD for the HP Office jet 5510 all-in-one  I down loaded some drivers for the 5510 but it will not perform the  scan function.  Copy works OK.  Need to scan and store on my PC

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‎03-07-2013 12:58 PM

HP Recommended

 

@Rocky1071, what OS do you have? Once I get the OS from you I can send you a link to install the Full feature drivers 

This should have all the features to can and print.

 

 

 

THX

 

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‎03-18-2013 08:32 AM

HP Recommended

I have a new computer w/ windows 8 & while I can use my scanner on officejet 5510 aio, I can no longer find a way to scan to pdf...it only allows me to scan to a bmp, jpg, png, or tif, so basically all "pictures".  This doesn't work for what I need to do.  Can anyone help me figure out how to work windows 8 & get it to scan to pdf so I don't have to go buy a new scanner?

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‎03-20-2013 08:31 AM - last edited on ‎02-22-2017 02:44 PM by HP Administrator

HP Recommended

Hello, 

 

I see that you're having an issue with not being able to scan PDF. This might be because PDF isn't listed as a scan option in solution center. I would suggest following this document which will guide you through setting up your scan options. 


Let me know the outcome.


THX

 

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‎04-04-2013 02:56 PM

HP Recommended
@scanmypter wrote:

When I press "scan" on my printer, it says that I dont have the software for it. I searched everywhere for the software... What should I do?

 

 

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‎04-05-2013 08:18 AM

HP Recommended

See my post from 02-15-2013 12:02 PM.  It usually is the answer for your issue.

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‎04-05-2013 08:19 AM

HP Recommended
See my post from 02-15-2013 12:02 PM. It usually is the answer for your issue.
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‎07-13-2013 01:49 PM

HP Recommended

Many thanks!!! your suggestion solves the scan issue.Now I don't need seperate software for this. Also I just added shorcut to my desktop to access the scan option easily 

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‎08-10-2013 05:46 PM

HP Recommended

How to scan on hp officejet 5510 all-in-one?

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