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‎01-10-2020 12:35 PM

HP Recommended
Product: Pavillon x360

Screen says: Hard Disk Error Please run the hard disk test in system Diagnostics. Hard Disk 1 (3F1) F2 system Diagnostics. And when I check Hard Drive Quick test, the test fails, this confirms the hard drive failure.

 

1 REPLY 1

‎01-11-2020 05:15 AM - edited ‎01-11-2020 05:16 AM

HP Recommended

Hello
Indeed you must either try to reinstall the hard drive
 it can work, but it will have to be replaced !
You have to start by trying to save the data
I had created a tutorial on the French forum
No time to try to translate, and find all the links in English, but this can help:

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

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