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- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Re: Secondary drive wiped clean on factory reset

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08-22-2016 10:49 PM
What have I done wrong?
Solved! Go to Solution.
Accepted Solutions
08-23-2016 01:15 PM
I do not think anything went wrong.
The new OS is not reading the secondary drive completly as the file system might be different.
Assign a drive to secondary drive. Hit Windows+R, type deskmgmt.msc and hit enter. In here you would see a drive or drive space which would be unassigned. Right click on the drive and assign a drive.
or
Insert the secondary drive into a external drive casing and connect as an external drive and you should find the content.
if you have disconnected the secondary drive there is no way the new OS will erase the content unless you asked it to.
Karthik
--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"
08-23-2016 01:15 PM
I do not think anything went wrong.
The new OS is not reading the secondary drive completly as the file system might be different.
Assign a drive to secondary drive. Hit Windows+R, type deskmgmt.msc and hit enter. In here you would see a drive or drive space which would be unassigned. Right click on the drive and assign a drive.
or
Insert the secondary drive into a external drive casing and connect as an external drive and you should find the content.
if you have disconnected the secondary drive there is no way the new OS will erase the content unless you asked it to.
Karthik
--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"