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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- Stopcode:Badsystem configinfo

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12-24-2019 06:15 AM - edited 12-24-2019 06:18 AM
Greetings,
Welcome to the forum.
I am not a HP employee.
There is no "one size fits all" solution to this error.
Can you run Windows? It can be difficult to fix this error if you cannot load the operating system. You may try Safe Mode to troubleshoot by starting the PC and shutting down the PC three times in a row before it blue screens
The possible causes are:
1.Hardware (possibly the HDD or memory)
2. Corrupted system files
3. Corrupted Windows Registry
4. Hardware drivers
Restart your PC and run HP Diagnostics to check hardware. Tap "ESC", the select "F2".
Run system tests. Run Component tests.
Finding and fixing Windows system, registry, or hardware driver problems gets complicated if you can't login to Windows.
You would need Windows 10 installation media (USB or DVD) (Link) to try Repair options.
Repair options are:
1. System Restore
2. Startup Repair
3. Bootrec commands
4. Recovering the Registry
Back up data to a different PC by removing the HDD or SSD. Then connect this storage device to a different PC as a data drive.
You may have to reinstall the operating system if you cannot fix the problem.
Regards