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CuracaoGamer
Level 1
3 2 0 2
Message 1 of 2
159
Flag Post

Stuck on Restoration incomplete

‎11-29-2019 11:39 AM

HP Recommended
Product: OMEN by HP Desktop PC - 870-224
Operating System: Microsoft Windows 10 (64-bit)

Hey yall, i've been stuck on this same screen forever "Restoration incomplete".
I recently contacted @HPSupport (on twitter), they told me to seek for help here and get a "Recovery kit".

So here i am, would anyone be able to help me with this?
I've tried other recommendations on posts with the same issue on this site, they all didnt work either.

 

- Joep

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
132,092 122,269 20,098 30,820
Message 2 of 2
Flag Post

‎11-29-2019 03:44 PM

HP Recommended

Hi:

 

You can order a recovery kit if you are located in the United States at the link below...

 

https://support.hp.com/us-en/mediaorder/OMEN-by-HP-870-200/13687063/model/15741160/softwareitem/L196...

 

You should also be able to clean install W10 by making a bootable W10 installation USB flash drive using the Media creation tool at the link below.

 

https://www.microsoft.com/en-us/software-download/windows10

 

After W10 has completed installing, you can install the drivers and available software from your PC's support page.

 

https://support.hp.com/us-en/drivers/selfservice/omen-by-hp-870-200/13687063/model/15741160

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