Stuck trying to reset my pc

[StefanosJJJ]

So, i tried resetting my PC and now i am stuck.

HP restore does not work. I've tried it twise now and after an hour or so, it get stuck in a window saying "The system can not find the drive specified". it also mentioned something about AM content location invalid, and update unsuccessful.

Now i can't even get back to normal windows, it just restarts and get back to this screen.

Can you help me reset this computer to just a vanilla installation of Windows?

[Paul_Tikkanen · Accepted solution]

Hi:

If the reset program isn't working, you can clean install W10 by making a bootable USB installation flash drive using the Media creation tool at the link below.

https://www.microsoft.com/en-us/software-download/windows10

After W10 installs, you can install the drivers and available software from your notebook's support page.

[StefanosJJJ]

Thanks for the reply  @Paul

I never got to test your answer, but i'll mark it as a solution.

What i ended up doing was load the task manager by using ctrl+alt+delete, click on files and then new task. Here i simply typed systemreset and that promted the windows reset, that seemed to overwrite the HP reset process.

[Paul_Tikkanen]

You're very welcome.

That is great news you were able to get the reset option to work using the Windows Task Manager.