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HP Recommended
HP 110-380no stationär dator (ENERGY STAR)
Microsoft Windows 10 (64-bit)

Hello.

 

I uninstall HP Support Assistant and then try to install it again with the older version. But it comes up a code that I have not that program. I have HP Support Assistant before. I tried with the new version also but that is incompatible with my computer. It is 7 years old.

 

I hope someone can help me out with this to solve that problem.

 

Thanks in advance,

 

Best Regards,

Joakim.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

See if this version of the HP support assistant software works for you...

 

8.4.14.41

 

https://ftp.hp.com/pub/softpaq/sp79001-79500/sp79243.exe

 

 

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

See if this version of the HP support assistant software works for you...

 

8.4.14.41

 

https://ftp.hp.com/pub/softpaq/sp79001-79500/sp79243.exe

 

 

HP Recommended

Hi again Paul,

 

Thankyou for your solution to solve my problem with HP Support Assistant. Sometimes it needs litle older version.

Now it works again.

 

Thankyou and have a nice weekend!

 

Best Regards,

Joakim Johansson

HP Recommended

You're very welcome, Joakim.

 

Glad to have been of assistance.

 

You enjoy the rest of your weekend too!

 

Cheers,

 

Paul

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