cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
Kingsguard100
New member
3 1 0 0
Message 1 of 2
227
Flag Post

System Security issue - BIOS lost communication with HP sure run

‎11-21-2019 07:56 AM - edited ‎11-21-2019 07:57 AM

HP Recommended
Product: HP Elite 800 G4 Twr Workstation
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone, 

 

Just having an issue with a message that comes up lately saying 

"System security issue has been detected

The BIOS has lost communication with HP Sure Run software indicating the system may have been tampered with..." 

 

I checked to make sure my BIOS system was up to date as well as my windows etc and it seems all up to date. I opened the HP Client security notifications section and the following message keeps coming up: 

"The security key that is needed by hp sure run is not available..."
I checked to see if sure run was up to date and its currently on 2.0.5.1and the client security manager is on 9.4.1.2817. 

I had a look around to see if there were any posts on the issue but alas I'm at a loss. Any help would be great!!

Thank you! 

(2)
1 REPLY 1
Kingsguard100
Author
New member
3 1 0 0
Message 2 of 2
Flag Post

‎11-23-2019 10:04 PM

HP Recommended

This issue has been solved!

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation