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‎04-24-2024 02:56 PM

HP Recommended
Product: HP EliteDesk 800 G1 Tower PC
Operating System: Microsoft Windows 10 (64-bit)

I currently have a desktop PC and when I try to start it up by powering it on, the first message that it gives is “IDE Device Failed” along with the startup menu. Then afterwards it gives me the message “No Option to Boot To.” But I am mainly trying to sign in so as to access all of my personal files, documents, icons and applications.

3 REPLIES 3

‎04-24-2024 06:22 PM

HP Recommended

Are you trying to retrieve this stuff from the desktop to transfer it to a new PC?  Asking because you can't retrieve applications, and icons are only graphical symbols, not real things like files or apps.



I am a volunteer and I do not work for, nor represent, HP
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‎04-24-2024 08:50 PM

HP Recommended

No, I’m not trying to transfer my information to a new computer. I’m just trying to recover my computer back to normal.

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‎04-25-2024 10:46 AM

HP Recommended

OK, so this message indicates the internal drive has probably died -- and if that is the case, you will be unable to recover the desktop to get any of the data back.

 

I'm confused by the "IDE" message -- as IDE drives died out very long ago.  Drives nowadays are SATA.  So, how old is this desktop?



I am a volunteer and I do not work for, nor represent, HP
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