cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
Capt_Cross
New member
1 0 0 0
Message 1 of 2
479
Flag Post

System administrater

‎02-05-2020 12:47 PM

HP Recommended
Product: HP all-in-one 23-P017C
Operating System: Microsoft Windows 10 (32-bit)

I am the original person to set this computer up, but I have lost my system admin status. This is my home computer that my grandchildren occasionally do their home school homework on.

How do I get my administration power back? 

1 REPLY 1
Grzwacz
Level 12
Level 12
6,774 6,758 638 1,525
Message 2 of 2
Flag Post

‎02-05-2020 05:52 PM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

You have a problem if one of your grandchildren changed your Admin account to a User account. I would not let young folks meander around on a administrative account.

 

There are ways to fix this but it is outside of the scope of this forum because it tangentially relates to a password problem.

 

You may have to reinstall the operating system to fix this unless you search the Internet for ways to change the User account back to an Administrative account.

 

Regards

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation