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Locked

‎02-23-2021 03:23 PM

HP Recommended
Product: HP All-in-One - 22-df0018na
Operating System: Microsoft Windows 10 (64-bit)

I'm not sure why its gone and I don't want to open to make sure I don't brake it??

3 people had the same question
2 REPLIES 2

‎02-23-2021 03:43 PM

HP Recommended

@moon9 

This is the HP spec page for your model -- and if you look you will see it says "optical drive not included": https://support.hp.com/us-en/document/c06657403



I am a volunteer and I do not work for, nor represent, HP
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‎02-25-2021 02:28 AM

HP Recommended

@WAWood- There seems to be some contradictory documentation on this one.. Your link is correct, but the service manual for that model does state it has an optical drive

Hibb1_0-1614245127779.png

@moon9Do you mean the plastic bezel on the DVD drive has come off? If that's the case, then you can right click on the dvd drive icon in windows explorer and click eject.

If you look closely at the dvd drive face, then you'll see a small white 'dot' which is the eject button. you can press it with a pen or pencil or something.

 

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