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dugganrouthorn5
Level 2
15 8 0 2
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Solved!

The Recovery Image worked but doesn't anymore!

HP Recommended
Compaq Presario SR5219UK Desktop PC
Microsoft Windows Vista

Hello, I recently purchased another Compaq Presario PC as my previous one gave way for £30 untested. The PC actually turns on though but the OS was corrupted. I tried to boot but it came up with a BSOD, luckily this PC still had it's recovery image intact and I booted to it, went through the process and got to the Windows OOBE (Out of Box Experience) but I got the Code Purple error which at first I didn't know anything about it but now I do. Before I knew this I powered off the PC and booted to my Windows 10 USB to access the Command Prompt and tried to run some tests, it didn't really help much so I instead ran Task Manager and found out that the computer has 1GB of RAM which is very low, so I took out the old 1GB modules and stuck in 4GB instead, still did the same thing and finally resorted to using my Windows Vista Installation CD, which actually worked. I did this as a test to see if no errors would occur. After the installation I tried to reboot my PC into the Recovery Image but it does nothing except take me into the place where I can edit boot stuff, I did not erase the partition and am confused on why the image won't work anymore. Could you please help me?

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Prométhée
Level 16
Level 16
6,122 6,050 671 2,477
Message 2 of 3
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HP Recommended

Hello
sometimes it happens because of a hardware replacement
But sometimes for no apparent reason
There is a more or less complicated solution
I don't have the exact operation in mind, and I'm not going to simply copy paste
You have an answer here

https://forums.techguy.org/threads/code-purple-configuration-error-hp-compaq.469752/

or

https://h30434.www3.hp.com/t5/Desktops-Archive-Read-Only/Code-Purple-Error-Help/m-p/1497837#M82232

 

 

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

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Desktop-Knowledge-Base

View solution in original post

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2 REPLIES 2
Prométhée
Level 16
Level 16
6,122 6,050 671 2,477
Message 2 of 3
Flag Post
HP Recommended

Hello
sometimes it happens because of a hardware replacement
But sometimes for no apparent reason
There is a more or less complicated solution
I don't have the exact operation in mind, and I'm not going to simply copy paste
You have an answer here

https://forums.techguy.org/threads/code-purple-configuration-error-hp-compaq.469752/

or

https://h30434.www3.hp.com/t5/Desktops-Archive-Read-Only/Code-Purple-Error-Help/m-p/1497837#M82232

 

 

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ?  Click on the yes button



Desktop-Knowledge-Base

View solution in original post

Was this reply helpful? Yes No
dugganrouthorn5
Author
Level 2
15 8 0 2
Message 3 of 3
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Thank You very Much Promethee, that was really kind and helpful of you.

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