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‎05-16-2020 04:58 AM

HP Recommended
Product: 4ZD61PA
Operating System: Microsoft Windows 10 (64-bit)

Product no4ZD61PA

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-16-2020 04:59 AM

HP Recommended

Yes

View solution in original post

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13 REPLIES 13

‎05-16-2020 04:59 AM

HP Recommended

Yes

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‎05-16-2020 05:00 AM

HP Recommended

Plz help

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‎05-16-2020 05:05 AM

HP Recommended

Hi

MAKE BACKUPS AND RECOVERY MEDIA IMMEDIATELY.

 

Buy a replacement HDD and re-install everything.

 

If in doubt please ask.

 

 

 

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‎05-16-2020 05:05 AM

HP Recommended

4ZD61PA

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‎05-16-2020 05:07 AM

HP Recommended

15896272227522728061508623553752.jpg

 

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‎05-16-2020 05:08 AM

HP Recommended

Hi

Make Backups and Recovery Media immediately.

 

https://support.hp.com/gb-en/product/hp-15g-dr0000-laptop-pc/20395833/model/23564308/manuals?sku=4ZD...

 

From 2016 onwards there is a possible recovery option via the cloud...
HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 7 & 10)
https://support.hp.com/us-en/document/c06162205
OR
https://www.microsoft.com/en-us/software-download/windows10

Microsoft’s Creator Tool will make the required DVD or USB.


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‎05-16-2020 05:09 AM

HP Recommended

You say new one hard disk drive purchasing

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‎05-16-2020 05:16 AM

HP Recommended

Step 1   MAKE BACKUPS AND RECOVERY MEDIA IMMEDIATELY.

Step 2   MAKE BACKUPS AND RECOVERY MEDIA IMMEDIATELY.

Step 3   After you have 2 valid backups and recovery buy a new Hard Drive.

Step 4   Replace Hard Drive and Re-Install.

 

 

BYE.

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‎06-11-2020 07:05 AM - edited ‎06-11-2020 07:08 AM

HP Recommended

Amar problem I am also suffering. Anyone can suggest what to do?

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