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‎10-10-2020 12:03 PM

HP Recommended
Product: HP24-f0054na

It's a desk top computer installed about 5 months ago.  Today I've suddenly had problems getting on-line.  I've followed up various reboot options and switched the computer off and on but it insists that there is a system config error.

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1 REPLY 1

‎10-10-2020 05:06 PM - edited ‎10-10-2020 05:17 PM

HP Recommended

@Tom1916 

You need to separate your question.  Booting is first, internet is second.  If it can not boot-up,  that is the main issue.  Specify what options you followed trying to re-boot. Switching on and off it not a hard reset. You needed to disconnect the power from the back of the unit, and the wall plug, otherwise standby power is still applied to the system.

Did you make a repair USB drive?   If not, go here, "download tool now" to USB 16GB

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

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