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HP Recommended
HP Pavilion Gaming Desktop PC TG01-2000i (1K4J1AV)

 

My M.2 SSD system disk crashed and cannot be salvaged.

 

Is there away to set up a new disk with all the HP data that the original system had installed, such as the recovery partition and HP boot directory.

 

 

 

1 REPLY 1
HP Recommended

Hi:

 

I don't know if the HP cloud recovery tool will restore the recovery partition, but you can use it to reinstall everything else.

 

The problem is...the product number you posted covers two different model PC's with different product numbers.

 

HP PartSurfer

 

Those are the product numbers you have to use when you run the Cloud recovery tool on another PC.

 

It will be either 33V37AA#ABA or 328K8AA#ABA

 

You can use the HP cloud recovery tool and a 32 GB USB flash drive to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your PC.

 

Here is an info link for how to use the utility.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

 

You can download the software from the Microsoft Store.

 

HP Cloud Recovery Tool - Microsoft Store Apps

 

You will have to use the utility on another PC, so you will need to enter your PC's product number in the tool's search window in order to proceed to make the recovery media.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.