Touch keyboard no showing on desk top

[user6004]

Touch keyboard no longer showing on desktop

[MKazi · Accepted solution]

@user6004

Thank you for posting on HP Forums, MKazi is at your service. 

I understand that the onscreen keyboard does not appear on the desktop screen of your HP Envy 20 series computer. I'll be glad to assist you with this case.

To assist you better, I would like to know the following information:

• Please let me know the exact product model no. This link will help you to find the model no: http://hp.care/2bygf7l
• Did any software changes or updates take place on the computer?

While you respond to that, I recommend you to perform the following steps to bring up the onscreen keyboard:

Hope this helps. Let me know. Cheers! 🙂

[user6004]

Thanks. Getting a keyboard using settings worked.My product # is E8H31UA#ABA.No software changes that I know of or updates.

[MKazi]

@user6004

You're most welcome. 

I'm glad that the onscreen keyboard worked using the settings. 

NOTE: To open the On Screen Keyboard from the sign-in screen, select the Ease of Access button in the lower-right corner of the sign-in screen, and then select On-Screen Keyboard.

Hope this helps. Keep me posted for any further questions. Cheers! 🙂