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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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First off, we don't e-mail folks; we respond here in the Community forum.
Second, according to the specs sheet for your model PC, the back of the case has 2 HDMI ports and 2 USB ports.
You can connect the HDMI ports directly to monitors.
If you wish to use a USB port, you have to buy a USB-to-Video adapter -- and the plug on the end of the adapter has to connect to the video cable that you will use to connect to the second monitor.
I am a volunteer and I do not work for, nor represent, HP
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You should be hooking the monitor directly to the HDMI port in the back of the PC using a video cable.
Why do you need an adapter?
I am a volunteer and I do not work for, nor represent, HP
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