UEFI diagnostics hard drive error- want to just retun to using computer without fixing anything

[the-amy]

hello! so i wanted to do a factory reset on my pc but when i tried to do so, it wouldn't let me finish and gave me the error C:\\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt  so i tried again instead getting to the UEFI screen. i chose both hard disk and memory test and startup test and both gave me the error of hard disk failed.

i just want to stop this and go back to using my pc even with all its issues. any help is much appreciated

[Prométhée]

Hello
the hard drive is defective
It can continue to operate for a certain time, but it can definitively break down, if it is not already the case!
If possible, save personal data
Try a full reinstall
Be careful even if it works, it may permanently break down, save the data regularly.
This may allow you to use the computer while you find a hard drive!

You can try to help yourself with this tutorial (sorry not fully translated)

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

 Using the HP Cloud Recovery Tool (Windows 10, 7)

• Creating and Using a Microsoft Recovery USB Drive (Windows 10)
•  Performing an HP System Recovery

You can try several things in order to try to recover your data, I give some explanations here, but in French!

You can try a bootable cd / dvd type live cd (linux)

https://www.online-tech-tips.com/computer-tips/how-to-retrieve-windows-files-using-a-linux-live-cd/

you can try removing the hard drive, in order to connect it to another computer internally, or with a usb adapter!

https://www.muo.com/tag/connect-get-data-off-hard-drive/
If your disk is not completely out of order, this gives you a small chance

[the-amy]

hello! thank you for the reply. i did some more things while i was waiting and now it is stuck in a preparing automatic repair/diagnosing your pc loop for the past few hours. i will try to download a linux kernel instead of windows on a usb(i have been having problems downloading the ISO file) i will try the methods you suggested and i hope they work!

[Prométhée]

Sorry but if nothing works, you have to prepare to replace the hard drive
Be careful, even if you manage to reinstall the system, this may only be temporary
As I explain, normally, it is while waiting to be able to buy and replace the HDD.