Unable to perform Win10 Recovery using the USB Recovery Disk from Cloud

[VIJAYSAM]

I am trying to restore Windows 10 using the Recovery disk downloaded from Cloud. During the restore process , i get the following Error :

InCorrect  Brand Name  Unknown  .

Expected Name from FB  HPC  .

Next step : Pls check the model Name or Feature Byte 

My Model Number : 20-c029in

Used this instructions exactly : https://support.hp.com/in-en/document/c06162205

[Paul_Tikkanen]

Hi:

If the HP cloud recovery tool does not work, the only suggestion I can offer, would be to use the Microsoft media creation tool to create a bootable W10 USB installation flash drive, and clean install W10.

After W10 has completed installing, you can install the drivers and available software from your PC's support page.

HP All-in-One - 20-c029in Software and Driver Downloads | HP® Customer Support

[AndyStuart87]

Microsoft allows Windows users to create a Windows installation USB drive with the help of the Media Creation Tool. This installation media can be used to install, reinstall and repair Windows, or to upgrade to Windows 10 from previous versions. But, if the USB drive, created using Media Creation Tool, fails to boot a crashed/failed or non-bootable Windows 10 PC. You can apply different methods to fix this error such as changing boot priority and recreation of installation media.

Further, I suggest you to check the below link that will help you to create bootable recovery drive: https://www.stellarinfo.com/support/kb/index.php/article/recover-data-from-unbootable-system 

Hope it will help.

[VH2000]

Google for Inplace Upgrade 

It is very powerfull