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‎04-13-2022 11:30 AM

HP Recommended
Operating System: Microsoft Windows 7 (64-bit)

https://h30434.www3.hp.com/t5/Notebooks-Archive-Read-Only/Uninstall-DigitalPersona-Pro/td-p/5299674 - does not work. Reinstall manager a uninstall that, restart - no joy. Still have to "uninstall DigitalPersona Pro" to upgrade to Windows 10...

Please, help

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1 ACCEPTED SOLUTION

Accepted Solutions

‎04-16-2022 10:40 AM

HP Recommended

Found a solution on my own. I deleted everything from the Programm files and Programm files (x86). Also removed all bindings in the registry. Stopped the process DPHost.exe. And removed the binding to HP completely. Then the update process went successfully.

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2 REPLIES 2

‎04-13-2022 11:40 AM

HP Recommended

Windows 10 will not download and after hours of trying, the download process stops  and  says that I need to manually remove DigitalPersona Pro from my computer.  I can not find this file anywhere to remove it  - I even tried to remove the entire  HP Protect Security Manager from my computer but I get the message, " Error applying transforms. Verify that the specified transform paths are valid" .  I have no idea what that means. 

 

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‎04-16-2022 10:40 AM

HP Recommended

Found a solution on my own. I deleted everything from the Programm files and Programm files (x86). Also removed all bindings in the registry. Stopped the process DPHost.exe. And removed the binding to HP completely. Then the update process went successfully.

Was this reply helpful? Yes No
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