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1drake1
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Unknown device ACPI\VVEN_AWY&DEV_0001 driver please.

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Pavilion a1620.fr
Microsoft Windows 10 (64-bit)

i downloaded win10 64bit and my network connection is no longer working i guess its the driver. help please.

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Paul_Tikkanen
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Message 2 of 6
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Hi:

 

I don't think that driver has anything to do with why the network connection isn't working.


I have zipped up and attached the driver that should work for you below.

Download and unzip the file to its folder.

Do not do anything with the files in the folder.

Go to the device manager and click on the ACPI\AWY0001 device needing the driver.

Click on the driver tab. Click on Update Driver.

Select the Browse my computer for driver software option, and browse to the driver folder you unzipped.

Make sure the Include subfolders box is checked and the driver should install.

Then restart the PC.

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Paul_Tikkanen
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Message 2 of 6
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Hi:

 

I don't think that driver has anything to do with why the network connection isn't working.


I have zipped up and attached the driver that should work for you below.

Download and unzip the file to its folder.

Do not do anything with the files in the folder.

Go to the device manager and click on the ACPI\AWY0001 device needing the driver.

Click on the driver tab. Click on Update Driver.

Select the Browse my computer for driver software option, and browse to the driver folder you unzipped.

Make sure the Include subfolders box is checked and the driver should install.

Then restart the PC.

View solution in original post

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1drake1
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Message 3 of 6
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Thanks for helping. my network is not working still, when i click in the troubleshoot its says "Windows did not detect a properly installed network adapter. if you have a network adapter, you will need to re-install the driver". i thought i needed the drivers in the device manager that has "!" on them. Sorry im not not very bright at computer things.

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Paul_Tikkanen
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Message 4 of 6
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You're very welcome.

 

Did that driver install the AWY&DEV_0001 device?

 

You did the right thing by asking for a driver for that device, but if a wifi adapter needed a driver there would be a device listed in the device manager like the other one, labeled as a Network Controller with the little ! mark.

 

If the ethernet (wired adapter) needs a driver, there would be a device listed in the device manager labeled as an Ethernet Controller.

 

The motherboard specs for your PC indicate that it comes with an Intel 82562GT ethernet controller, which if there is no other devices you need drivers for, should be showing up under the Network Adapters device manager category.

 

If you don't see either of these devices listed, or you see the Intel ethernet adapter listed but not working, unfortunately, there is probably no solution to the problem.

 

You have two ways to get around the problem...

 

Purchase an external USB to RJ-45 ethernet adapter.   Something like this...

 

https://www.amazon.com/UGREEN-Ethernet-Adapter-Nintendo-Chromebook/dp/B00MYT481C/ref=sr_1_21?hvadid=...

 

If you have a wireless router, you can purchase an external USB wifi adapter.   There are many to choose from.

 

 

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1drake1
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Yes the driver you gave me works fine. 

unfortunately, there's no device labeled as "Network Controller" or "Ethernet Controller". 

the wifi didn't work even before i downloaded win10 that's why i always used an Ethernet cable. 

Anyway thanks for helping.

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Paul_Tikkanen
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Anytime.

 

Glad to have been of assistance.

 

You'll have to buy one of the USB networking devices then, and you will be all set.

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