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‎08-25-2024 10:03 AM - edited ‎08-25-2024 10:07 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

When I update Windows 10 version 22H2 pro (x64), the system reports error 0x800f020b for HP - USB 47.4. 4209.23197. Even with repeated updates, the same error still occurs. Is there any way to change this? Thank you.

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2 REPLIES 2

‎08-25-2024 10:16 AM

HP Recommended

Hi @petcom 

 

It is a fake driver that you do not need, this is probably because you had a very old printer installed and it was not uninstalled.

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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‎08-25-2024 10:26 AM

HP Recommended

Hi, @petcom 

 

See this discussion for a solution that usually works.

 

Solved: Re: Microsoft Windows Update Hewlett-Packard - USB - 12/12/2... - HP Support Community - 836...

 

It works in W11 too, but you have to click on 'Retry' several times in Windows Update before the USB driver update finally goes away.

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