• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP ENVY Desktop PC TE01-2000i (1K4E8AV)
Microsoft Windows 11

All my other eligible Windows 11 systems months ago received the update to Windows 11 24H2 through Windows update.

 

Only one system, an HP Envy Desktop (HP ENVY Desktop TE01-2700ng) currently running Windows 11 23H2 (Windows 11 Home 64-Bit Version: 22631.5335) has never been offered that update to 24H2 and doesn't even get it now, where Microsoft says since 2nd May that it is now generally available.

 

It gets all the monthly cumulative 23H2 updates but never the 24H2 update.

 

Any idea why that still happens, given that 24H2 since May 2nd is said to be generally available?

 

Any other user of that system that also sits on 23H2 without getting the 24H2 update or any other user of that system that already got the 24H2 update (finding someone who runs it safely would ease me into perhaps using Microsoft's Windows 11 installation assistant to go to 24H2 instead of waiting forever for Windows Update to offer it).

 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Unfortunately, I would have no idea why the W11 24H2 update doesn't appear in Windows Update.


The only suggestion I can offer would be to click on the blue W11 Installation Assistant button at the link below (1st option)  to begin an in-place update to W11 24H2 at your convenience.

 

Download Windows 11

View solution in original post

1 REPLY 1
HP Recommended

Unfortunately, I would have no idea why the W11 24H2 update doesn't appear in Windows Update.


The only suggestion I can offer would be to click on the blue W11 Installation Assistant button at the link below (1st option)  to begin an in-place update to W11 24H2 at your convenience.

 

Download Windows 11

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.