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‎09-08-2019 01:46 AM

HP Recommended
Product: Pavilion s5510f
Operating System: Microsoft Windows 10 (64-bit)

I would like to know how to get updates for this computer? I upgraded from Windows 7 64 bit to Windows 10 64 bit and the update page is telling me there is no option for selecting this system. I need a bios update and HP is not recognizing this computer and I also replaced the hard drive in this computer too.

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‎09-08-2019 06:36 AM - edited ‎09-08-2019 06:39 AM

HP Recommended

In checking on that model number, it is really old - 19-Apr-2010

https://support.hp.com/us-en/product/hp-pavilion-slimline-s5500-desktop-pc-series/4162194/model/4206...

It is old enough to not be supported anymore.  Assuming the Windows 10 upgrade is working, and depending on the BIOS version already installed, why do you think you "need a BIOS update"?  Just an FYI: being that that PC is old, there most likely is not a BIOS update available, unless there is an old version installed and not updated while the system was relatively new.  If that is the case, and you can locate a newer version, 5.49 being the newest I found but - there are numerous versions of the M2N68-LA (Narra5) motherboard

which HP used in various models, so even if you locate a BIOS, I would not recommend using it.  Original HP BIOS files normally are written to run under the original Windows OS only, so unless you know how to install them from DOS, it most likely will not run under Windows 10.


I'm not an HP employee.
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1 REPLY 1

‎09-08-2019 06:36 AM - edited ‎09-08-2019 06:39 AM

HP Recommended

In checking on that model number, it is really old - 19-Apr-2010

https://support.hp.com/us-en/product/hp-pavilion-slimline-s5500-desktop-pc-series/4162194/model/4206...

It is old enough to not be supported anymore.  Assuming the Windows 10 upgrade is working, and depending on the BIOS version already installed, why do you think you "need a BIOS update"?  Just an FYI: being that that PC is old, there most likely is not a BIOS update available, unless there is an old version installed and not updated while the system was relatively new.  If that is the case, and you can locate a newer version, 5.49 being the newest I found but - there are numerous versions of the M2N68-LA (Narra5) motherboard

which HP used in various models, so even if you locate a BIOS, I would not recommend using it.  Original HP BIOS files normally are written to run under the original Windows OS only, so unless you know how to install them from DOS, it most likely will not run under Windows 10.


I'm not an HP employee.
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Did you find this message useful? Click on the "Was this reply helpful" Yes button.
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