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- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Re: Upgrade Windows from ver 1803 to current

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05-18-2021 06:36 PM
Version 1803 is over three years old! Waiting this long means that Windows Update, the usual route, is not going to work because your version is so old it is no longer supported. Why did you wait so long? Did you try other updates in the interim and they failed? If so, why did they fail?
I am a volunteer and I do not work for, nor represent, HP
05-19-2021 09:01 AM - edited 05-19-2021 09:02 AM
Yes I do -- but it's a lot of work (since Windows Update will not work) and their is no guarantee it will work.
You will need to do the following:
1) Make a backup of the current HP Drivers -- as you might need this after the upgrade
See here: https://www.tenforums.com/tutorials/68426-backup-restore-device-drivers-windows-10-a.html
2) Use the Microsoft link to download and create Win10 install media -- you will need an 8GB USB stick for this
See here: https://www.microsoft.com/en-us/software-download/windows10
3) Insert the USB stick into your PC, do NOT boot from it, find the folder containing its contents, right-click the setup.exe file and select Run as administrator. That will start an in-place upgrade which should take a couple of hours to complete and will reboot several times in the process.
4) Once the Upgrade is done and\ you're back to a working desktop, then insert the media you used to save the HP drivers and restore them -- as the Upgrade is likely to overwrite the HP drivers with generic drivers.
I am a volunteer and I do not work for, nor represent, HP
05-19-2021 09:55 AM
Thank you. I have attempted to download Windows 10 to a USB Memory Stick See here: https://www.microsoft.com/en-us/software-download/windows10
The USB Memory Stick had 32 Gig of space with no other files.
After running for several hours the process failed and the memory stick is now inaccessible.
I repeated the process with another 32 Gig memory stick with same result.
I am now unable to fomat either memory stick.
Any thoughts on how to address this issue?
-mjusti0714
05-19-2021 12:26 PM
You don't need a 32GB stick for the Windows install media; 8GB is sufficient. You should download the ISO file to a PC so you can try different USB sticks without having to do the download each time.
If the process fails after running a long time, that implies a problem with the drive.
I am a volunteer and I do not work for, nor represent, HP