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‎07-27-2020 08:25 AM

HP Recommended
Product: Omen
Operating System: Microsoft Windows 10 (64-bit)

hi I buy from Microsoft sore windows pro I did upgrade , ( from HOME to PRO ) . later I format my pc and now I can not upgrade to pro there is a problem . It says im on windows home without key ^^

1 REPLY 1

‎07-27-2020 11:28 AM - edited ‎07-27-2020 11:28 AM

HP Recommended

@damianWDZ,

You can go here, and download tool Now for  WIN 10 installation to different computer.  Suggest a 16GB USB 3.0 device. That will fit the basic problem, as it will install WIN 10 Home.  With an internet connection, it will activate the OS. From there you can go about the upgrade, again.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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