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Message 1 of 3
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Usb BIOS recovery

HP Recommended
Pavilion p7-1423w
Microsoft Windows 10 (64-bit)

I messed up the BIOS update and now my computer won't display anything. I've tried multiple times to update it via USB,  but every time I try using my second computer, the program doesn't give me any option to use a USB drive. Instead it attempts to update the bios on my second computer. The video and guide from the HP site shows that option, but after several attempts to follow the guide, no other option is given, other than straight out installing the new bios. On a side note, the windows key and B key option doesn't seem to work on my machine. 

2 REPLIES 2
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HP Support Agent
HP Support Agent
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Message 2 of 3
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HP Recommended

@Alplimis, Welcome to HP Support Community!

 

Format the USB drive and try installing the BIOS from the alternate PC. Also, try using another USB drive.

 

Refer to the document https://support.hp.com/in-en/document/c04126730  for any additional help.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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Level 12
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Message 3 of 3
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HP Recommended

Hi,

 

Some HP consumer Desktop PCs don't support USB BIOS updates.

 

Your PC may not support this.

 

This site (Link) may help to recover the BIOS. But you have stated the Windows +"B" option does not work. Have you tried resetting CMOS by removing the MB battery for a while?

 

It is possible the MB is DOA if you cannot recover the BIOS.

 

Regards

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