User guide

[4Chris-tine]

Sorry i am not sure if this is the correct place on the community platform to ask this basic question and i do apologize that this is not a hard tech question but i cant find the answer on google.  I warn you this is a stupid question  but if a customer buys a brand new HP All in One 24 xa1149  product isnt it supposed to come with a basic user guide or manual inside the box? Or no your supposed to know or you have to go search for basic info and all its features and how to use them  within online user guides or manuals? Thanks in advance for any replies.  

[Paul_Tikkanen · Accepted solution]

Hi:

Unfortunately, HP does not provide any info or recovery media with their PC's like the good old days.

Maybe in an effort to save trees and also keep costs down.  That I do not know.

There is no specific support page for your exact model, but there is a support page for the model series which contains a few documents you can read.

https://support.hp.com/th-en/product/hp-pavilion-all-in-one-pc-24-xa1000i/25644601/manuals

Here is the link to the product specifications for your PC.

https://support.hp.com/vn-en/document/c06448546

[4Chris-tine]

Thank you! Greatly appreciate the quick response. Yes in the old days I received a user guide with my purchase which was so tremendously helpful but yes I am all for saving trees. 

[Paul_Tikkanen]

You're very welcome.