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HP All-in-One PC 24-df0000a (7UH93AV)

Dear Support Team,

 
I had purchased HP Care pack for 1 year for my desktop, and as per the tracking details it shows as it is delivered on 14th Jan 2023.
 
But when I have checked my HP Support Assistant it is still not updated.
 
I have provided the screeshow of the same.
 
Product number: 1V6D6AA#ACJ
Serial number: 
Order No for HP Care Pack 1 year [edit]
 
Please advise.
 
Thanks and Regards,
 
Vishwanathan Iyer
(Mob [edit])
 
1 REPLY 1
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Hi @Redflamingo,

 

Welcome to the HP Support Community. 

 

This issue might require one on one interaction to fix it.

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.