We were unable to find drivers for your product HP Support Error

[PaulD800]

My friend has a "HP Compaq 8200 Elite Small Form Factor PC" and I'm attempting to help him download drivers to help his computer but every time he enters in the info or lets the website scan it it always comes up with the same error (pictured)Does anyone know anything about this"? I haven't found any solutions if there even is any, so hopefully I can figure out something. Nothing we've tried works. Is there hope or is that a death sentence for the computer?

[Paul_Tikkanen · Accepted solution]

Hi:

I have two 8200 Elite PC's, and your friend must be running a newer operating system than Windows 8 on there.

The PC is not supported by HP for W8.1 or W10, so you won't find any drivers for it.

Most of the drivers can be found under the W7 driver section.

If you look at your screenshot, under the Software and drivers for HP Compaq 8200 Elite SFF. you see two items you can click on...Choose a different product and Choose a different OS.

You click on the Choose a different OS link and change the operating system to W8 or W7. 

Windows 7 has the most drivers.  W8 only has a couple.

If you friend is missing a driver, please let me know the name of the device that needs a driver, and I will post a link to it.

If your friend wants to update the BIOS, then I suggest that he read the info I posted on this discussion at the link below...

https://h30434.www3.hp.com/t5/Business-PCs-Workstations-and-Point-of-Sale-Systems/Re-HP-Compaq-8200-...