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Chelsea2208
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Message 1 of 2
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Flag Post

Webcam driver missing

‎03-27-2020 02:54 PM

HP Recommended
Product: HP All in One 24 g020 Touch Energy Star
Operating System: Microsoft Windows 10 (64-bit)

I'm trying to set up Zoom for my kids to do online schooling, but my webcam driver seems to be missing making my HP Integrated Webcam nonfunctional. Please help!!

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
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Message 2 of 2
Flag Post

‎03-27-2020 03:09 PM

HP Recommended

Hi:

 

There are no webcam drivers on your PC's support page.

 

https://support.hp.com/us-en/drivers/selfservice/hp-24-g000-all-in-one-desktop-pc-series-touch/11059...

 

The only suggestion I can offer would be to see if installing the HP universal webcam driver gets the webcam to work.

 

This package contains an HP Universal Camera Driver to support the integrated webcams in supported models that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp93001-93500/sp93483.exe

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