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HP Pavilion 590-p0053w

Blue screen error number 0XC000000F serial number of computer is [Personal Information Removed]. I have been messing around with this I get to the start up menu but it still won’t go anywhere I don’t have a recovery tool. How do I get one or how do I fix this? I’ve gone through the tests that I can. Everything passed but I still can’t get rid of the error or the blue screen. Sometimes it comes up with another error number but then it changes back to the one that I stated. Please help.

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I believe your product ID is 3LA71AA#ABA but please verify.  If so, the you have a full recovery tool in the HP cloud

https://d34z73bbtpzgej.cloudfront.net/  you will need a 16gb USB flash drive.

 

Please verify you can pass the disk drive test.  Press ESC and run diagnostics and make sure the disk drive is working flawlessly before restoring from the cloud.

 

If you have important documents that are not backed up then you need to try a system restore or repair.

Download windows using a 16gb flash drive.  Boot the USB, select repair (not install)

If the blue screen you talked about has the repair option then no need to download windows

 

Installation media https://www.microsoft.com/en-us/software-download/windows10

select "repair" and the following will show up

 

BeemerBiker_0-1680462631427.png

 

 

try the automatic repair and if that does not work then

Select the system restore

 

walkthrough is here

https://www.easeus.com/backup-recovery/windows-10-system-restore-from-boot.html#:~:text=Step%201.-,R....

 

if cannot be repaired or restored then you need to restore from the cloud which erases the disk

lemme know if a problem

 


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