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HP Recommended

Dear Sir/Madam,

 

I have a HP 20 All in one desktop with window 8.1. Recently, I installed window 7 but aferwards I could not find the right drivers. Woul you show me how to get the drivers for window 7. It seems to me that HP don't downgrade the window for this model. ( they only have window 8.1 and window 10). Thanks for you help and I wish you all the best

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, @Anh-Qui-Le :

 

Here are the links to the W7 x64 drivers you need for your PC:

 

First install the amd chipset drivers and restart the PC.  You want the 1st file listed on the webpage.

 

Those will install the smbus and usb controllers.

 

http://support.amd.com/en-us/download/chipset?os=Windows%207%20-%2064

 

Graphics:  Install the 1st driver on the list, and restart the PC.

 

http://support.amd.com/en-us/download/apu?os=Windows%207%20-%2064

 

Audio:  Install and restart the PC.

 

This package provides the Realtek High-Definition Audio Driver for the supported models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp66501-67000/sp66673.exe

 

Ethernet:

 

This package provides the Realtek Ethernet Controller Drivers for supported models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp69001-69500/sp69099.exe

 

Wireless:

 

This package contains the driver installation package for the Realtek RTL8723BE/RTL8188EE wireless LAN Controller in the supported notebook models running a supported operating system. 

 

ftp://ftp.hp.com/pub/softpaq/sp77501-78000/sp77548.exe

 

Card reader:

 

The Realtek USB and PCIe Media Card Reader Drivers enable the integrated media card slot in supported models running a supported operating system. 

 

ftp://ftp.hp.com/pub/softpaq/sp75001-75500/sp75104.exe

 

 

 

 

View solution in original post

12 REPLIES 12
HP Recommended

Hi,

 

What is your machine ? Must be 20-something. Please look on its label at the back.

 

Regards.

BH
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended
Model No 20-2302a. HP 20 All in one PC
HP Recommended
I installed Window 7 for this PC but I could not find the right drivers. They only have the drivers for Win 8.1 and win 10
HP Recommended

Hi, @Anh-Qui-Le :

 

Here are the links to the W7 x64 drivers you need for your PC:

 

First install the amd chipset drivers and restart the PC.  You want the 1st file listed on the webpage.

 

Those will install the smbus and usb controllers.

 

http://support.amd.com/en-us/download/chipset?os=Windows%207%20-%2064

 

Graphics:  Install the 1st driver on the list, and restart the PC.

 

http://support.amd.com/en-us/download/apu?os=Windows%207%20-%2064

 

Audio:  Install and restart the PC.

 

This package provides the Realtek High-Definition Audio Driver for the supported models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp66501-67000/sp66673.exe

 

Ethernet:

 

This package provides the Realtek Ethernet Controller Drivers for supported models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp69001-69500/sp69099.exe

 

Wireless:

 

This package contains the driver installation package for the Realtek RTL8723BE/RTL8188EE wireless LAN Controller in the supported notebook models running a supported operating system. 

 

ftp://ftp.hp.com/pub/softpaq/sp77501-78000/sp77548.exe

 

Card reader:

 

The Realtek USB and PCIe Media Card Reader Drivers enable the integrated media card slot in supported models running a supported operating system. 

 

ftp://ftp.hp.com/pub/softpaq/sp75001-75500/sp75104.exe

 

 

 

 

HP Recommended

@Paul_Tikkanen

 

Many thanks

 

@Anh-Qui-Le

 

Please use Paul's instructions to install the right order.

 

CHÚC MỪNG NĂM MỚI - ĐINH DẬU

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

You're very welcome.

HP Recommended

I could not download the first 2 links due to network error. By the way, would you give me the link of wireless network driver so that I can conntec to the Internet. Thanks a lot for your help and I am looking forward to your respond. 

 

Yours sincery,

Anh Qui Le

HP Recommended

You're very welcome.

 

I just tested the 1st two AMD links and they work fine for me.

 

I had posted the wireless driver...this one...

 

Wireless:

 

This package contains the driver installation package for the Realtek RTL8723BE/RTL8188EE wireless LAN Controller in the supported notebook models running a supported operating system. 

 

ftp://ftp.hp.com/pub/softpaq/sp77501-78000/sp77548.exe

 

HP Recommended

Dear Paul,

 

 

I tried many times to download the drivers from the link you just gave me. It worked well in the beginning but unfortunaly, in the last second ( 99%), an announcement appeared: network error. I tried again and again and now have to...surrender !!. Would you have any idea why it happended and how to resolve it. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.